Shipping and Delivery Policy
Last Updated: 17th November, 2025
Thank you for shopping with QuartzByPremish.
This Shipping & Delivery Policy outlines how we process and deliver your orders.
1. Shipping Locations
We currently offer domestic shipping within India only.
2. Delivery Time
Estimated delivery timeframe:
📦 5–7 business days from the date of dispatch
Delivery time may vary depending on:
Location
Courier partner delays
Weather conditions
Public holidays
3. Shipping Charges
We offer:
Free Shipping on selected orders or special conditions
Fixed Shipping Charges for other orders (visible at checkout)
4. Dispatch Time
Orders are typically processed and dispatched within 1–2 business days.
Orders placed during weekends or holidays may be processed on the next working day.
5. Order Tracking
Once shipped, customers will receive:
A tracking ID
Courier partner details
Tracking link (if available)
Customers can check their order status anytime.
6. Failed Delivery Attempts
If the courier is unable to deliver due to the recipient being unavailable:
Multiple delivery attempts may be made
The order may be returned to us if undelivered
Re-delivery may require additional shipping charges.
7. Damaged or Lost Packages
If your package is damaged or lost in transit:
Contact us immediately
We will coordinate with the courier partner
Replacement or refund will be provided after investigation
8. Contact for Shipping Support
📞 +91 98717 99073