quartzbypremish.in

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Terms & Conditions

Last Updated: 17th November, 2025

Welcome to QuartzByPremish. These Terms & Conditions govern your use of our website https://quartzbypremish.in/ and the purchase of products offered on it. By accessing or using our Website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Website.

1. Business Information

Business Name: QuartzByPremish
Address: Laxman Vihar Phase 2, Gurugram, Haryana – 122001, India
Contact Number: +91 98717 99073

2. Use of the Website

  • You must be at least 18 years old to use this Website or purchase products.

  • You agree to use the Website only for lawful purposes.

  • You must not attempt to harm, hack, disrupt, or misuse the Website in any way.

3. Account Registration

  • Customers must create an account to place orders.

  • You are responsible for maintaining the confidentiality of your login details.

  • You agree to provide accurate and updated information.

4. Products

  • We sell spiritual goods.

  • All product descriptions, images, and details on the Website are for informational purposes only.

  • Colors, sizes, and textures may slightly vary due to lighting and screen differences.

  • We do not offer warranties on products unless specifically stated.

5. Pricing & Payments

  • All prices are listed in INR (Indian Rupee).

  • We accept the following payment methods:
    UPI, Debit/Credit Cards, PayPal, Cash on Delivery (COD).

  • We reserve the right to update pricing at any time without prior notice.

6. Shipping & Delivery

  • We offer domestic shipping within India only.

  • Delivery time: Approximately 5–7 business days.

  • Shipping charges may include:

    • Free Shipping on selected orders or conditions

    • Fixed Shipping Cost for other orders

  • Delivery delays caused by courier partners, public holidays, or unforeseen events are not our responsibility.

7. Returns, Refunds & Replacements

We offer a 14-day return window from the date of delivery.

Eligibility for Return/Refund

  • Product must be unused, undamaged, and in original packaging.

  • Proof of purchase is required.

  • Some items may be non-returnable (if mentioned on product page).

Refund/Replacement Options

  • Full Refund (processed back to the original payment method)

  • Product Replacement

Non-Eligible Cases

  • Damage caused by customers

  • Missing components

  • Signs of wear and tear

  • Returns requested after 14 days

8. Cancellation Policy

  • Orders can be cancelled before they are shipped.

  • Once the product is dispatched, cancellation is not possible.

  • Refund for cancelled orders will be processed within 5–7 business days.

9. Privacy & Data Usage

  • We collect customer data for order processing, account creation, marketing emails, newsletters, and service improvement.

  • By using our Website, you agree to receive promotional content unless you opt out.

  • Your data will be handled as per our Privacy Policy.

10. Intellectual Property

  • All content on this website (text, images, logos, design, graphics) is the property of QuartzByPremish.

  • You may not copy, reproduce, or distribute any content without written consent.

11. Limitation of Liability

We are not responsible for:

  • Damage or loss caused by misuse of products

  • Delays caused by courier services

  • Technical issues on the Website

  • Inaccuracies in product descriptions due to human error

Your use of the Website is at your own risk.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. The updated version will be posted on this page with the latest revision date.

13. Contact Information

For questions or support:
📞 +91 98717 99073